See the attached (image) flyer to obtain the Serial Number and MAC Address information that maybe needed by your Cable provider before contacting them." You will need to state the product is refurbished (state the full part number) if emailing customer support.
"Netgear Refurbished product may have a removed serial number. 8x4 channel bonding with Gigabit Ethernet Ports for fast wired, connections USB port to wirelessly share your hard drive.Double firewall protection (SPI and NAT firewall). Certified to work with Cable Internet Providers like XFINITY from Comcast, Time Warner Cable, Cox, Cablevision, Bright House Networks, & More (Not Compatible with Cable Bundled Voice Services). DOCSIS 3.0 cable modem unleashes 8x faster download speeds up to 340 Mbps faster, smoother WiFi, and works with all major cable Internet providers (Not Compatible with Cable Bundled Voice Services). Netgear recommends to udpate the firmware for the device to be up to date. 
All accessories are included with limited documentation and additional information online.
Netgear Certified Refurbished product is manufacturer refurbished to work and look as new with 90 Day Warranty and email support. PVC outer layer of cable is wear, bend-resistant, not easy to break. Flat ethernet cable has super flexibility, can be hidden under carpets, corners, door seams or run along wall, without affecting aesthetics. 【FLEXIBLE & DURABLE】Free 40 cable clips. 
Enhance signal transmission stability, non-rusty, plug-resistant. 【SIGNAL STABILIZATION】Cat6 internet cable with two high-quality RJ45 connectors at each end, with gold-plated contact pins.Prevent crosstalk, noise and interference, surf the net and download data at greater speed. Oxygen-free copper has higher transmission speed than ordinary.
【ANTI-INTERFERENCE】Cat6 ethernet cable constructed with 4 pairs 32AWG twisted pair oxygen-free copper wires(UTP). Meets Cat 6 performance in compliance with the TIA/EIA 568-C.2 standard. Suitable for 10BASE-T, 100BASE-TX(Fast Ethernet), 1000BASE-T/1000BASE-TX(Gigabit Ethernet) and 10GBASE-T(10-Gigabit Ethernet). 【HIGH SPEED ETHERNET CABLE】Support bandwidth up to 350MHz, transmit data at speeds up to 1Gbps. Cat6 ethernet cable supports all devices with RJ45 ports, such as PCs, modems, routers, switch boxes, printers, ADSL, VoIP phones, PoE devices, Xbox, PS and more. 【ETHERNET CABLE 100 FT】Backwards compatible with Cat 5e and Cat 5 equipment, faster, safer and more stable than them.
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